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Member Materials

Get the information you need to manage your health

Use these MO HealthNet Managed Care resources to help you get the most from your benefits.

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New to Healthy Blue?

As a new member, you probably have questions. Read our tips to help you get started with your new health plan.

Member Handbooks

Your member handbook is your go-to-guide for health services. Read it to find out:

  • How to use your benefits.
  • How to choose a primary care provider (PCP).
  • How to get help if your doctor’s office is closed.
  • How to reach Member Services if you have questions.
  • About your rights and responsibilities as a Healthy Blue member.

Need a printed member handbook?
To request a member handbook be mailed to you at no cost, call Member Services at 833-388-1407 (TTY 711) from 8 a.m. to 5 p.m. Central time, Monday through Friday.

Appoint Representative Form

LiveHealth Online User Instructions

Did you know?

You can access your Healthy Blue member ID card from your online account. When logged in, you can quickly view, print or order a new member ID card.
View your member ID card

Healthy Blue blog

Read helpful articles about health and wellness.

Visit our blog

My Family Health Record

My Family Health Record (myFHR) makes getting care easier by keeping your family’s health records in one secure place online. See doctor visits, test results or medication lists. You can even share access with family and caregivers.

Start using myFHR

Update your communication preferences

If you prefer digital over paper, you can get email and text notifications (data and messaging rates apply) whenever there is a new member material available to view online. To sign up, log in to your online account and update your preferences under “Profile.”